Question
An Analysis of the Quality and Reliability of MedAid
Business
Report
Themes/Topic:
Quality and Reliability
Scenario:
You are part of a development team that has just been given responsibility for a medical product “MedAid” which has just been acquired by your company. While your company specialises in medical software, this new product services different parts of the medical profession than most of your other products.MedAid was developed by a group of medical professionals who had an intimate knowledge of the customers the product serves. However, you have noticed there are a number of outstanding bugs and issues with the software including some quality and reliability issues.You have been asked to report to management on how you can improve the level of quality with the acquired software “MedAid”
Include in your report:
1. Your insights into why quality and reliability is important at all stages of the software development lifecycle
2.The potential challenges the reliability and quality issues of this product could create for the company
3.Your recommendations on how the company could overcome these challenges and ensure quality and reliability of this and future products.
4.The potential challenges involved in ensuring the ongoing quality of the product that may impact the quality and reliability of the new product new global teams from performing at an optimal level and
Expert Solution
Introduction;MedAid is a medical software designed for hospital customers to track their healing progress once their diagnosis has been updated in the software. In making strides to keep the customers' needs in mind as they make advancements, the medical industry has incorporated technology to enable better healthcare delivery to customers. For example, x-ray scanners, appointment booking, and automated checking in and out of a hospital are advancements made to ensure better services are offered faster. More recently, wrong administration of medication has been recorded, resulting in clients' prolonged healing process or death and healthcare workers' firing and jailtime. MedAid fills that gap by allowing patients to know the diagnosis they have received, the treatment they are supposed to receive, record the progress they are making, and any feedback they may not feel comfortable relaying to their healthcare helpers directly. Given its use, the quality and reliability of MedAid should be studied to prevent shortcomings, predict challenges and innovate advancements in the software to increase its relevance in the future.
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