According
to the assigned case study, as 3M went through this major transformation, many
questions went through the minds of 3M managers. Analyze the case study and
answer the following questions:
What are the benefits and
costs of a Lean Six Sigma program and how should they be tracked?
How should the various
functional areas in the organization be included in the Lean Six Sigma
initiative, and what role should senior and middle
management play in this change initiative?
Do you agree with any of the
points made by skeptics about the original Six Sigma program at 3M?
Explain why they believe that
skepticism is warranted. How will Lean Six Sigma affect the innovative culture
at 3M, and is Lean Six Sigma enough?
How does Lean Six Sigma in 3M
differ from traditional TQM programs?