Vytalize ACO Success Associate Project

A‌‍‍‌‌‍‌‌‌‌‌‍‍‍‌‌‌‌‍CO Success Associate Project Introduction • This project shouldn’t take you more than 30 minutes to complete. • Please submit your project within 3 business days. Associate Success Role Our ACO Success Associate is a key position between our clinical and operations departments and serves as the liaison/account manager to help our physicians be successful in the ACO. In this project, you will focus on your approach to how you would partner with a primary care stakeholder to build trust for an ongoing partnership. Market and Partnership Expansion Goals Background We have partnered with Dr. Smith Primary care in New Jersey. Dr. Smith has 500 Medicare patients who will become attributed to Accountable Care Organization. This means ACO assumes responsibility for the cost and quality of Dr. Smith’s patients’ care in the eyes of Medicare. If we effectively lower the cost of care and improve health outcomes, Medicare will share a percentage of savings with our organization – and thus, our physician partners. Our team of Medical Directors, RN Care Managers, Social Workers, Nurse Practitioners and ACO Success Associates will be working closely with Dr. Smith and his front desk staff to help provide high-touch, preventative c‌‍‍‌‌‍‌‌‌‌‌‍‍‍‌‌‌‌‍are for his Medicare patients going forward. For example, leveraging data analytics to identify care gaps and ensuring everyone gets required screenings. Scenario As the ACO Success Associate you will be the liaison Dr. Smith’s medical practice and our Clinical team in determining the types of interventions and clinical programs we offer to specific patients. To do this, our team will need to obtain EMR access to see clinical data on Dr. Smith’s patients, which Dr. Smith will need to grant to our team. This requires Dr. Smith to spend time with his EMR vendor (such as Athenahealth), to provide access to critical and private data. In providing access, he is trusting us to be good stewards of his patient’s sensitive medical information, which makes him hesitant to give us access.

Your Task 1. Please prepare a three (3) slide PowerPoint presentation (saved as a PDF) and present it to our team during your next panel interview to demonstrate how you would gain Dr. Smith’s trust to convince him to grant us access to his EMR. 2.In this presentation, provide talking points, and craft a script/visual to how you would position the value of the benefit for both stakeholders (Dr. Smiths Practice/Vytalize/Patients) in obtaining access to his pat‌‍‍‌‌‍‌‌‌‌‌‍‍‍‌‌‌‌‍ients’ clinical data.

• Vytalize ACO Success Associate Project