COM5002

Systems Analysis & DesignCase Study Report

 Date for Submission: Please refer to the timetable on ilearn (The submission portal on ilearn will close at 14.00 UK time on the date of submission) Arden University © reserves all rights of copyright and all other intellectual property rights in the learning materials and this publication. No part of any of the learning materials or this publication may be reproduced, shared (including in private social media groups), stored in a retrieval system or transmitted in any form or means, including without limitation electronic, mechanical, photocopying, recording or otherwise, without the prior written consent of Arden University. To find out more about the use and distribution of programme materials please see the Arden Student Terms and Conditions.

 Learning Outcomes:

After completing the module, you should be able to:

 1) Demonstrate knowledge and critical understanding of systems life cycles.

2)Critically evaluate different systems life cycles.

3) Demonstrate knowledge and critical understanding of systems analysis & design techniques.

4)   Apply  systems analysis and  design techniques through a   specific systems investigation, critically evaluating solutions.

5)  Communicate effectively with stakeholders.

Graduate attributes: Effective Communication Communicate effectively both, verbally and in writing, using a range of media widely used in relevant professional context. Be IT, digitally a information literate.

Your assignment should include: a title page containing your student number, the module name, the submission deadline and the exact word count of your submitted document; the appendices if relevant; and a reference list in Arden University (AU) Harvard system(s). You should address all the elements of the assignment task listed below. Please note that tutors will use the assessment criteria set out below in assessing your work.You must not include your name in your submission because Arden University operates anonymous marking, which means that markers should not be aware of the identity of the student. However, please do not forget to include your STU number.Maximum word count: 4,000 wordsPlease refer to the full word count policy which can be found in the Student Policies section here: Arden University | Regulatory Framework

Please note the following:Students are required to indicate the exact word count on the title page of the assessment.The word count includes everything in the main body of the assessment (including in text citations and references). The word count excludes numerical data in tables, figures, diagrams, footnotes, reference list and appendices. ALL other printed words ARE included in the word count.Please note that exceeding the word count by over 10% will result in a 10-percentage point deductionAssessment Tasks (Learning outcomes 1,2,3,4,5)To make this assignment (and thus the module) more relevant and interesting for you, rather than give all students the same fixed (and artificial) case study, you will select your own real- world case study and then apply the concepts and techniques you have learned from this module to that case study.

 IMPORTANT: The case study you select must not have been used by you, or any other student, in any other module – current or historic. Your chosen case study must original and unique to you and this present assignment. Do not recycle.

 Question 1;This task is broken down into four subsections.

 a)Select an industry, market sector or area of life that really interests you. It does not matter what you choose – as long as you are genuinely interested in it. It could be from any area of commercial life, the charity and voluntary sector, sport, leisure and hobbies or some aspect of government or public service. Document why you have picked a particular area – is it because you work in that sector? Is your hobby linked to that sector? Are you seeking to enter employment in that sector? Justify your choice.

 b) Within your chosen area or sector, select ONE real-world organisation – it could be a profit-seeking private company, a charity or voluntary group, a sporting team or a public-sector agency like some aspect of the emergency services or a local or central government department or agency. Again, explain why you have chosen it.

c) Write a brief description of this chosen organisation. What do they do? Where are they based? What products, services and markets are they involved with?

d)  Provide the web address of this organisation so that the marker can follow it up and, to add visual appeal, include a screenshot of their home page.

The above tasks will be marked holistically as a single grade. While their website and other online sources will give you a very good idea of what the organisation actually does, you will have to use your imagination to fill in some missing bits in order to answer the remainder of the tasks in this assignment. Document your own assumptions and fully reference any third- party sources that you have used to get additional background information. In short, start the assignment by clearly and fully introducing your selected case study so that the marker can fully understand your subsequent work.

;Imagine that your chosen case study organisation – which has its own internal IT team - has now employed you as a Systems Analyst. They have several IT projects in the pipeline. In order to help them prioritize projects and allocate resources, briefly describe the various stages of the SDLC (Software Development Lifecycle) and the role of the Systems Analyst within it. Support your discussion with suitable annotated diagrams.

Question 3[Your next task is to help the senior management of your case study organisation compare and contrast the ‘agile’ and ‘waterfall’ philosophies of software development – something they are aware of, but do not understand. Explain the techniques, strengths, weaknesses, and most suitable applications for each approach with regard to your chosen organisation. Again, support your discussion with suitable annotated diagrams.]

Question 4;Based on your advice, the management has now decided that their priority project will be a smartphone application to enhance customer sales and loyalty. The functionality, appearance and precise details of this application is obviously case-study dependant. Using your previous research into this organisation, combined with your own assumptions and imagination, address the following tasks in your role as a Systems Analyst with regards to your chosen organisation:

 · State the exact purpose of your chosen application (real or imagined)

·  Describe the stakeholders involved in the use and operation of that application

·  List a set of functional and non-functional requirements for this application

·Produce a Context Diagram (Level 0) for this application

·  Produce DFD (Data Flow Diagram) - Level 1 & Level 2 for this application

·   Produce a set of use case diagrams for this application

·   Produce an ERD (Entity Relationship Diagram) for this application

Each task is worth 5-6 marks each.You have the opportunity to submit a full draft of your work to receive formative feedback.The feedback is designed to help you develop areas of your work and it helps you develop your skills as an independent learner.If you are a distance learning student, you should submit your work, by email, to your tutor, no later than 2 weeks before the actual submission deadline. If you are a blended learning student, your tutor will give you a deadline for formative feedback and further details.Formative feedback will not be given to work submitted after the above date or the date specified by your tutor - if a blended learning student.

 Referencing Guidance                                                                                      

You MUST underpin your analysis and evaluation of the key issues with appropriate and wide ranging academic research and ensure this is referenced using the AU Harvard system(s).

 Follow this link to find the referencing guides for your subject: Arden Library

Submission Guidance

Assignments submitted late will not be accepted and will be marked as a 0% fail.

 Your assessment should be submitted as a single Word (MS Word) or PDF file. For more information please see the “Submitting an Assignment - Guide” document available on the A-Z key information on iLearn.You must ensure that the submitted assignment is all your own work and that all sources used are correctly attributed. Penalties apply to assignments which show evidence of academic unfair practice. (See the Student Handbook which is available on the A-Z key information on iLearn.)

Assessment Criteria: Level 5