Task:
Select one eBrand retailer (either traditional or virtual). Justify your
arguments in relation to the following FIVE requirements by using relevant
theoretical frameworks which has been discussed in the lectures. More
specifically you should: Precisely introduce the brand in your choice, describe
its history and recent development of the brand. Please explain why you choose
this brand. What are its most attractive characteristics? Use PESTLE model and
SWOT analysis to evaluate its STP. Critically evaluate how
the developed marketing mix impact on the consumer decision making process.
What are its strongest and weakest points? Could you recommend any improvement?
Briefly discuss the function of digital media in marketing communications by
comparing its merits and shortcomings in the practice. Creatively make
suggestions for the chosen brand. For example, how did the brand adapt to
recent pandemic situation? Any suggestions? Please see the marking guidelines
for this assignment in the appendices
Ulta Beauty, formerly known as
Ulta Salon, Cosmetics and Fragrance, is one of the largest beauty products and
services retailers in the United States. It started as a traditional retailing
brand, but with technological evolution and the brand's flexibility, it became
a virtual brand. It, therefore, functions as both a traditional and virtual
brand. The retailing brand offers a wide range of beauty products, including
makeup, skincare products, and fragrances worldwide. Ulta Beauty opened its
first store in 1990 and has since opened more than 1000 stores. Richard E.
George and Terry Hanson were the primary founders of the brand, creating a
business plan that stated the purpose of their business; to distribute high-end
and low-end beauty products. In 1990, after other partners joined, the business
had a starting capital of $11.5 million to launch the brand officially. The
first store was launched in Chicago, Illinois, and until 2008, the brand hadn't
opened stores in other states. Since its formation, the brand has grown in its
capital base, market capital, number of investors, and outlets worldwide. Some
of the most attractive qualities of Ulta Beauty are their diversity in product
representation, the uniqueness of the architectural designs of their stores,
and the core values of the brand that believe in loving their mandate and
seeking to grow and improve while providing professional services to customers.
I chose the brand because, unlike others, Ulta Beauty has exponentially grown
its capital and market base. In addition, I have an interest in venturing into
the retailing industry, so an analysis of the brand could help me develop my
business plan. Using SWOT analysis and the PESTLE model, the strengths and weaknesses
of the company can be identified to make valuable proposals of additions that
may improve the operations of the business.