Program: MSc Quality & Safety Healthcare Management Semester: Year 2 Module: 6, Evaluation, Measurement & Research Internal Examiner: Dr Siobhán McCarthy External Examiner: Prof Mark Sujan This assignment must be entirely your own work and should not have been submitted for assessment for any other programme at this or any other University Word limit: Part A: Presentation Part B: 2,500 Words (+/- 10%) Time/date of submission: 23.59 Friday 21st Oct 2022 Marks: 100% RCSI-IL QA Resources [Restricted] Page 2 of 3 Last Updated: Sept 2022 Learning Outcomes: On successful completion of this module students will be able to: 1. Critically discuss the importance of evaluation, measurement and research in managing healthcare and/or quality and safety in healthcare. 2. Critically evaluate peer reviewed papers, especially quality improvement and research reports relevant to high quality safe service provision. 3. Critically assess key approaches to evaluation, measurement and research in healthcare. 4. Critique ethical approaches to the design, conduct, evaluation and dissemination of quality improvement interventions. 5. Critically discuss how to evaluate quality improvement/change in a healthcare organisation. 6. Critically discuss how data can be leveraged to inform change within health and social care organisations. Assignment: Part A: Journal Club Presentation (word count N/A, 15% of total grade): Part A is a GROUP assignment. Part A assesses against learning outcome 1 - 4 Quality and Safety Journal Club Teams are required to present the output and learning from their journal club meeting. Teams should present the agreed goal(s) for their journal club meeting, a summary of the article, their article critique, ethical issues involved, key learning for practice and reflections on the journal club process. The presentation should draw on the use of a checklist but should not rely exclusively on this. Teams are required to provide a presentation of maximum of 10 mins duration (no less than 9 mins). Use of powerpoint or similar is recommended. All team members are required to be part of the presentation. Please consult the guidance in the “assessment tile” on the VLE for information on recording and uploading presentations. Part B: Organisational Development Proposal (2,500 words; 85% of total grade): Part B is an INDIVIDUAL assignment. Part B assesses learning outcomes 1 – 6. Students are required to submit a proposal of 2500 words (+/- 10%) for a potential organisational development (OD) project. The proposal should include information under the below indicative headings: RCSI-IL QA Resources [Restricted] Page 3 of 3 Last Updated: Sept 2022 Title ▪ State what it is you are going to do eg ‘Introducing’, ‘Advancing’ ▪ State in what kind of organisation it will be in ▪ State its location Introduction ▪ Problem description: Include a brief statement on the context of the organisation and identify the benefits that will accrue to the organisation in relation to the proposed area of study ▪ Indicate what is the current and desired situation in the organisation. Where possible include numeric evidence from the organisation Aim and objectives of the Proposed Organisational Development Project Include an overall aim and at least three (3) SMART objectives The aim is a one sentence statement of what you are going to do Objectives should explain how you are going to achieve your aim. Objectives must be SMART Literature Review ▪ Synthesize and critique what is currently known about the topic (for example its importance, effectiveness and/or evidence based implementation strategies). Provide evidence-based view to support addressing the concept in your setting. Description of the Proposed Intervention & Method of Implementation ▪ Describe the proposed intervention in sufficient detail ▪ Briefly describe and justify the choice of change models and/or quality frameworks will be used to support its implementation. Proposed Evaluation, Measurement and Research Design ▪ Describe the potential evaluation model or theoretical framework that will guide the evaluation. Indicate how each of your objectives will be evaluated Ethical Considerations ▪ Identify and provide solutions to ethical issues that may arise in the proposed course of this potential organisational development project Conclusion References Submission Guidance: Part A: See guidance in “Assessment Tile” on recording and uploading Journal Club presentations. Part B: Each individual student shall submit a SINGLE WORD DOCUMENT containing their individual organizational development proposal document to the TurnItIn Submission Studio. The file is to be labeled with the individual student’s number ONLY, e.g. 11129876.pdf.
Introduction
Latifa hospital specializes
in maternal care for babies and mothers; as a result, being ranked among the
best hospitals in Dubai. The Neonatal Intensive Care Unit (NICU) facilitates
newborn babies with underlying conditions such as breathing and incomplete development
during gestation. With the advancement of the kangaroo unit, parents can hold
their babies, providing basic requirements for children's development and
fulfilling the parents' desire to engage in the baby's development. For
instance, babies are provided with warmth and comfort and can access their
parents like other children who have completed their gestation period. Being a
reputable healthcare organization, many women with varying conditions are
admitted in preparation for childbirth. Over 300 women are admitted to the
NICU, preparing for either vaginal birth or cesarean section. Since the number
of beds and units in the hospital is consistently at full capacity, comorbidity
can endanger admitted women or unborn children because the NICU usually has
women with other health conditions. Additionally, expanding the kangaroo unit
will increase hospital capacity, resulting in more admissions and better
healthcare. Through the advancement of the kangaroo unit and its expansion,
optimum attention and healthcare can be provided to admitted mothers and
babies. Furthermore, mothers have expressed their unwillingness to leave
hospitals without their babies and request additional days to watch their
babies in the NICU, which can be resolved by increasing its capacity.
Therefore, the development of the Kangaroo unit within Latifah hospital will
increase its capacity, reassuring mothers of their children's safety and
development while allowing hospital staff to provide optimal healthcare to the
mothers and children.
Objectives
Main
Objective/Aim
To construct a fully-developed kangaroo unit in Latifa
Hospital, Dubai.
Specific
Objectives
1.
To improve the treatment plans for
neonates and mothers in the existing maternal block.
2.
To evaluate the estimated number of admitted
maternal-infant patients before constructing a kangaroo unit.
3.
To improve staff development programs,
including increasing the number of healthcare workers in the kangaroo unit.
Literature
Review
Neonatal
Intensive Care Units are essential for making life decisions and providing
basic care to neonates. They exceed the care of babies who have underlying
medical conditions at the time of birth. Some babies have health conditions
that cannot be resolved, resulting in tough decisions from parents and healthcare
providers. 'Moral decisions' are a common term describing the choice parents
have to make regarding their babies' lives, or where a family member decides
between a mother's and the baby's life1. Technological advancement
has made complicated conditions, including surgery for newborn babies,
possible. In Ethiopia, statistical models were applied to analyze the survival
rate of neonates and make interventions to increase this survival rate. In
conclusion, the survival rate of neonates is low, with many babies not
surviving the first four weeks after birth2. The quality of
technology within healthcare institutions was a major factor in determining the
level of care provided to newborn babies. Additionally, where babies could
breastfeed within the first hours of birth, there was increased survival2.
An increase in the number of NICU experts and physical facilities would have
increased the survival rate of newborn babies. Also, as observed, motherly care
is important for neonates since they require warmth and breast milk for faster
development or recovery3. As such, kangaroo units cater to babies'
needs and mothers' recovery, and their expansion is pertinent to the survival
of neonates. Therefore, NICUs are essential in making life decisions and
providing healthcare to neonates, necessitating the advancement of kangaroo
units that facilitate mothers and babies.
When adjusted to
optimal characteristics, Kangaroo units have been used to increase the survival
rates of neonates. Raising neonates can distress parents since they are unsure
of their babies' survival, which kangaroo units are supposed to correct.
Between 1990 and 2015, the rate of neonatal deaths recorded fell from 37 in
1000 newborns to 19 due to technological advancement and increased kangaroo units2.
Through Kangaroo Care (KC), the essential needs of mothers and babies are met.
It includes three stages in which optimal care and attention are given:
baby-wearing, breastfeeding, and a critical perception shift3. In
the first stage, the babies only wear diapers, changed based on the frequency
of their use, and mothers have hats, which should assist in providing baby
warmth, preventing the development of conditions such as hypothermia due to
changes in environmental temperatures3. When babies are admitted to
NICUs, and their mothers are expected to leave hospitals but consistently
visit, it affects the maternal-infant connection, alters the frequency and ease
of breastfeeding, and may affect mothers' emotional and mental wellbeing3.
The kangaroo units' advancements create a personal space between the mothers
and their children, reducing children's feeding difficulties and increasing the
connection between babies and their mothers. Improving kangaroo mother care
(KMC) may include increasing private rooms and extended durations between
mothers and their infants4. Additionally, quality improvement
factors have been observed to affect the effectiveness of KMC. Staff may
consistently feel overworked, which affects the rate at which they provide care
to mothers and infants; there is a stretch on facilities used. Mothers may
consistently have insufficient breast milk and suffer sleep deprivation4.
Having a general intensive care unit for neonates is unsafe for mothers and
babies since there's varying light, noise, and touch that is sensitive to the
development of infants4. Machines that may have alerting or
operational noises affect infants' short- and long-term development of infants4.
Different neonates require personal treatment plans, which is impossible where
there's a general NICU for many babies and mothers. In addition, personal care
from healthcare providers is essential. It can be adopted when mothers and
infants have personal rooms, allowing medical care providers to regulate
machinery settings while implementing individual development plans. As such,
KMC programs manage the maternal neurologic results caused by the early
separation of babies from their mothers for neonates. Therefore, kangaroo
units are essential in reducing the rate of neonatal death and regulating
common problems that kangaroo units may have, increasing the survival rate of
neonates.
Description
of Proposed Intervention
There are innumerable
benefits to constructing a new kangaroo unit at Latifa Hospital, including
benefits to the hospital, observing the safety and ethical requirements for
medical institutions, and providing optimal healthcare to neonates and mothers.
Organizational management will require financiers to sponsor the new block
construction, but the eventual relevance of profits and customer loyalty will
compensate for the financial requirement of constructing the new block. Latifa
Hospital is a care hospital for mothers and children and has already set up
plans for expansion to accommodate more patients and provide better healthcare
to admitted patients. Constructing a new kangaroo unit wing will be relevant to
meet the current organizational expansion plans. The goal will be to provide
better healthcare without problems of understaffing, mother exhaustion, and
proper infant development since the technology will facilitate these changes.
The first objective involves the development of new treatment plans for
maternal and neonates, which will enable healthcare providers to use a
case-control approach to assess the improvement of service providers before and
after adjusting treatment plans. Improved treatment plans involve
personalization of treatment and allocating individual rooms to mothers and
neonates for better facilitation of KMC. Results from the literature review have
proved exponential growth in the number of recovered babies and the number of
safe mothers since they can personally provide the basic needs of warmth and
parental support and develop a maternal-infant connection pertinent to the
short-term and long-term development of babies. Also, current statistics have
necessitated a kangaroo unit since the maternal units in the hospital are
consistently at full capacity. An expansion will be necessary for the hospital
to continue observing the healthcare guidelines since the number of facilities
will exceed the number of admitted mothers and neonates. The third objective
includes staff motivation through training and increased staff members, which
will increase the possibility of mothers and neonates receiving personal care
from healthcare providers. Staff training and motivation will also reduce the
rate at which mothers report exhaustion caused by sleep deprivation since, most
times, mothers have to care for their neonates single-handedly. Since kangaroo
units involve making moral decisions, as earlier discussed, staff and parents
are involved in deciding treatment options for the infants, and with
motivation, will be in a better place to advise parents and execute optimal
treatment plans.
Evaluation,
Design, and Research Design
A meta-analysis, a
case-control study, and survival models can be used to identify neonatal
survival factors and rates. Numerous studies have been done to evaluate the
rates and causes of neonatal mortality. A meta-analysis can combine statistics
from such studies and can be used to match the conclusions and results to
provide a scientific basis for interventions suggested to Latifa Hospital. The
case-control study will be relevant for comparing the neonatal mortality cases
before and after KMC to determine the effectiveness of having more kangaroo
care units. Also, the case-control study can be employed to analyze the medical
improvement of patients continually and hospital staff after predetermined
periods, say six months, to determine progress and suggest interventions that
can improve operations of the new kangaroo unit. Lastly, the survival models
include the cox-proportional hazard model, which will compute the neonatal
survival rate after all factors contributing to neonatal development have been
identified and implemented. Therefore, meta-analysis, case-control study,
and the cox-proportional hazard model can be used to evaluate factors
contributing to neonatal development and their survival rate.
Ethical
Considerations
Ethical issues
may arise during the execution of this project at Latifa Hospital that would
determine its effectiveness. Healthcare ethical considerations have more weight
in terms of consequences than other operational ethics since they involve the
well-being and lives of human beings. During the construction of a kangaroo
unit, ethical issues such as providing a basis for advising parents on whether
or not to keep a child may arise. Particularly, measures that ensure the safe
delivery of infants may be questioned, including healthcare provided by workers
and machinery that could sustain a baby's life. How parents and healthcare
providers decide to keep a baby may be a problem that the organization would
consider during implementing proposed interventions. Additionally, practitioner-patient
confidentiality is an essential ethical issue associated with NICU decisions.
Regardless of the nature of the ethical decisions made by parents and doctors,
the non-disclosure agreement policy cannot be ignored or violated. For
healthcare providers, malpractice and negligence are essential ethical issues
that workers cannot defy; healthcare providers should give optimal patient care
without neglecting details in the process that could cause neonatal death. Therefore,
important ethical considerations for the project's execution include the basis
for making life-related decisions, confidentiality, malpractice, and
negligence.
Conclusion
Latifa Hospital may need to
expand its operations by including a kangaroo unit to cater to the increased number
of admitted patients. Globally, there has been a reduction in neonatal
mortality cases since medicine has evolved to use advanced technology that has
increased the infant survival rate. Additionally, kangaroo units have reduced
neonatal mortality since basic needs for mothers and neonates are catered for.
Using the proposed interventions, Latifa Hospital can increase its operations
by building a kangaroo unit, training its staff, and improving its technology
within the newly constructed block. Statistical models, including
meta-analysis, case-control, and the cox-proportional hazard model, can be used
to estimate the effectiveness of the proposed interventions before and after
execution. Additionally, considering relevant ethical issues, Latifa Hospital
can execute proposed interventions for the project's success.
References
1. Mills, M. and Cortezzo, D.E., 2020. Moral
distress in the neonatal intensive care unit: what is it, why it happens, and
how we can address it. Frontiers in Pediatrics, 8,
p.581. https://doi.org/10.3389/fped.2020.00581
2. Orsido, T.T., Asseffa, N.A. and Berheto, T.M.,
2019. Predictors of Neonatal mortality in Neonatal intensive care unit at
referral Hospital in Southern Ethiopia: a retrospective cohort study. BMC
pregnancy and childbirth, 19(1), pp.1-9. https://doi.org/10.1186/s12884-019-2227-5
3. Mu, P.F., Lee, M.Y., Chen, Y.C., Yang, H.C. and
Yang, S.H., 2020. Experiences of parents providing kangaroo care to a premature
infant: A systematic qualitative review. Nursing & Health Sciences, 22(2),
pp.149-161. https://doi.org/10.1111/nhs.12631
4. Coutts, S., Woldring, A., Pederson, A., De
Salaberry, J., Osiovich, H. and Brotto, L.A., 2021. What is stopping us? An
implementation science study of kangaroo care in British Columbia’s neonatal
intensive care units. BMC pregnancy and childbirth, 21(1),
pp.1-15. https://doi.org/10.1186/s12884-020-03488-5