1. Action
Plan = 40% *The more complete the plan, the better the grade Action Plan. This
section includes the steps you plan to take towards achieving your primary
conflict management goal. Using the SMART goal setting criteria, identify your
most important goal and how you will achieve it. plan activities / objectives ?
x Specific Goal Measure success by (how will you know you have mastered your
goal) Actions to take and behaviors to practice Reality-Testing (Obstacles to
overcome) Time period (when will you accomplish this goal)
2. Skills needed to achieve
your Goal = 30% * Identify at least 3 skills you need to develop in order to
achieve your conflict management goal.
•Describe the skills to be
developed and how to use them. Hint: how would you teach someone else how to
use the skill?
• Provide examples about how
you used these skills in your interactions with others.
3. To add Knowledge to your
skill development, provide at least 3 supplemental reading articles from
professional sources about conflict management practices = 30%
a) The articles must be from
peer-reviewed research journals or other professional sources. Web-based info
articles are not professional and will not be accepted. If possible, find
articles which relate to your conflict management goal but any research article
on a specific conflict management topic will be satisfactory.
b) For each article provide a one-page summary
of article’s data, information, and conclusions. End the article review with
how it can benefit you in enhancing your conflict management skills.
c) Provide a reference sheet citing the articles. The citation must be in APA format. The APA format is the professional writing format for the criminal justice profession. Attach a link to each article to your project. Example of APA journal format: Etate, T. & McGrom, J. (2021). Managing self control during conflict. Journal of Dispute Mediation, 32, ?1025-1037. The information down here is for the assignment above Arron Parker My Conflict Profile For this assignment, briefly answer the following questions in a sentence or two. There are no wrong answers because you are assessing yourself. As long as you answer each question in an insightful manner you will get a perfect score. The purpose of this exercise is to start you thinking about your conflict profile. You will have more opportunities later to do more self-assessments. Create a list of things about yourself that help you manage conflicts with others, what are your conflict management skills? I'm a very calm person unless it's one of those days, but if it is, I'll tend to walk away before I engage and get myself back on track. Other things that help me with managing conflict are to always make sure I understand others' points of view by actively listening, make sure communication is good so there are few missed messages, and make sure communication is good. Next, create a list of things that you think are your weaknesses when facing a conflict with someone else, what conflict management skills do you need to develop? When faced with confrontation, I need to get a little bit better at managing my emotions because I tend to display them much more than I would like. Being more accepting and learning to tolerate disagreement are two other things I believe I can improve on right now. On a scale of 1 - 10 with 1 being very poor and 10 being totally comfortable and confident, how do you feel about your abilities to manage conflicts with others? As we proceed through this course, you will learn and develop new skills or practice and perfect current skills to help you become better able to effectively manage conflicts. You can use the information in this assignment to start thinking about an Action Plan of what you need to do in order to overcome those weaknesses or other limitations that hinder you in conflicts. The Action Plan will be a part of your Conflict Managment Action Project you will turn towards the end of the course. I would rate myself around a 7 on a range of 1 to 10, mostly because I'm very laid back and try to avoid comfort food unless there is no other option. For me, my demeanor of keeping to myself contributes to my ability to get along with others without encountering too many problems. I feel nobody’s a 10 because we’re not perfect.
1. Using the SMART
goal-setting criteria, identify your most important goal and how you will
achieve it.
Specific Goal: Improve
communication with my co-workers.
Measure success by More
effective and efficient communication, leading to improved work relationships
and higher productivity.
Actions to take and behaviors
to practice: Practice active listening, ask clarifying questions, give and
receive feedback constructively, be assertive but respectful, avoid making
assumptions, and express gratitude and appreciation.
Reality-Testing (Obstacles to overcome): Overcoming resistance or defensiveness from co-workers, dealing with language barriers, addressing cultural differences, and managing time constraints.
Period: Achieve significant improvement within the next three months.