Stage
3: Requirements
Before you begin work on this assignment, be sure you have read the Case Study and reviewed the feedback received on your Stage 1 and 2 assignments.
Overview
As the business analyst in the CIO's department of Maryland Technology Consulting (MTC), your next task in developing your Business Analysis and System Recommendation (BA&SR) Report is to develop a set of requirements for the hiring system.
Assignment – BA&SR Section III. Requirements
The first step is to review any feedback from previous stages to help improve the effectiveness of your overall report and then add the new section to your report. Only content for Stage 3 will be graded for this submission. Part of the grading criteria for Stage 4 includes evaluating if the document is a very effective and cohesive assemblage of the four sections, is well formatted and flows smoothly from one section to the next. For this assignment, you will add Section III of the Business Analysis and System Recommendation (BA&SR) Report to your Sections I and II. In this section you will identify requirements for the new hiring system. This analysis leads into Section IV. System Recommendation of the BA&SR (Stage 4 assignment) that will analyze a proposed IT solution to ensure it meets MTC's organizational strategy and fulfills its operational needs. Using the case study, assignment instructions, Content readings, and external research, develop your Section III. Requirements. The case study tells you that the executives and employees at Maryland Technology Consultants (MTC) have identified a need for an effective and efficient applicant tracking or hiring system. As you review the case study, use the assignment instructions to take notes to assist in your analysis. In particular, look for information in the interviews to provide stakeholder interests and needs.
Use the outline format, headings and tables provided and follow all formatting instructions below.
III.Requirements
A.Stakeholder Interests - Review the interest or objectives for the new hiring system for each stakeholder listed below based on his or her organizational role and case study information. Consider how the technology will improve how his/her job is done; that is, identify what each of the stakeholders needs the hiring system to do. Then to complete the table below, use information from the stakeholder interviews and identify one significant challenge or problem for each stakeholder related to the current hiring process (not their future expectations). Then explain how a system could address their problems. Do not define what that position does in the organization. (Provide an introductory sentence for this section, copy the table below and complete the two columns with 1-2 complete sentences for each role in each column.)
Role |
Specific problem related to the current hiring process |
How a technology solution to support the hiring process could address
the problem |
1. CEO |
|
|
2. CFO |
|
|
3. CIO |
|
|
4.
Director of Human Resources |
|
|
5. Manager
of Recruiting |
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6. Recruiters |
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7. Administrative
Assistant |
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8. Hiring
Manager (Functional supervisor the new employee would be working for.) |
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|
The requirement statement:
· Is a complete sentence, with a subject (system) and predicate (intended result, action or condition).
· Identifies only one requirement; does not include the words "and," "also," "with," and "or."
· For User Requirements, states what tasks the system will support or perform.
·For System Performance Requirements, states how the system will perform.
· Includes a measure or metric that can be used to determine whether the requirement is met (time or quantity), where appropriate.
· Is stated in positive terms and uses "must" (not "shall," "may" or "should"); "the system must xxxx" not "the system must not xxx".
· Avoids the use of terms that cannot be defined and measured, such as "approximately," "robust," "user friendly," etc.
·Is achievable and realistic; avoids terms such as "100% uptime," or "no failures".
For a full requirements document, there will be many requirement statements; you only need to provide the number of requirements identified for each category. Do not provide generic statements but relate to the needs of MTC to improve its hiring process.(Provide an introductory sentence, copy the table, and complete the Requirements Statement and Stakeholder columns. No additional information should be entered into the first column, Requirement ID.)
Requirement ID#
only
|
Requirement
Statement |
Stakeholder (Position and
Name from Case Study that identified this requirement) |
|
User
Requirements – (What the user needs the system to do) |
|
EXAMPLE |
The system must
store all information from the candidate’s application/resume in a central
applicant database. EXAMPLE PROVIDED – (Retain text but remove this label and
gray shading in your report) |
Recruiter – Peter
O’Neil |
1. |
|
|
2. |
|
|
3. |
|
|
4. |
|
|
5. |
(Reporting-Output of organized information
retrieved from the system—replace this statement with a specific reporting
requirement) |
|
|
System
Performance Requirements – (How the system will perform) |
|
EXAMPLE |
The system must
be implemented as a Software as a Service solution. EXAMPLE PROVIDED –
(Retain text but remove this label and gray shading in your report) |
CIO – Raj Patel |
6. |
|
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7. |
|
|
8. |
|
|
9. |
(Security-replace this with a specific security
requirement) |
|
10. |
(Security-replace this with a specific security
requirement) |
|
Formatting Your Assignment
Consider your audience – you are writing in the role of an MTC business analyst and your audience is MTC and your boss, the CIO. Don’t discuss MTC as if the reader has no knowledge of the organization. Use third person consistently throughout the report. In third person, the writer avoids the pronouns I, we, my, and ours. The third person is used to make the writing more objective by taking the individual, the “self,” out of the writing. This method is very helpful for effective business writing, a form in which facts, not opinion, drive the tone of the text. Writing in the third person allows the writer to come across as unbiased and thus more informed.
·In Stage 3, you are preparing the third part of a 4-stage report. Use the structure, headings, and outline format provided here for your report. Use the numbering/lettering in the assignment instructions as shown below.
III.Requirements
A.Stakeholder Interests
B.Defining Requirements
·Begin with Sections I and II, considering any feedback received, and add to it Section III.
· Write a short concise paper: Use the recommendations provided in each area
for length of response. It’s important
to value quality over quantity. Section
III should not exceed 3 pages.
·Content areas should be double spaced; table entries should be single-spaced.
·To copy a table: Move your cursor to the table, then click on the small box that appears at the upper left corner of the table to highlight the table; right click and COPY the table; put the cursor in your paper where you want the table and right click and PASTE the table.
·Ensure that each of the tables is preceded by an introductory
sentence that explains what is contained in the table, so the reader
understands why the table has been included.
· Continue to use the title
page created in Stage 1 that includes: The
title of report, company name, your name, Course and Section Number, and date
of this submission.
· Use at least two resources with APA formatted
citation and reference for this Stage 3 assignment. Use at least one external reference and one
from the course content. Course content should be from the class
reading content, not the assignment instructions or case study itself. For information on APA format,
refer to Content>Course Resources>Writing Resources.
·Add the references
required for this assignment to the Reference Page. Additional research in the next stage will be
added to this as you build the report. The final
document should contain all references from all stages appropriately formatted
and alphabetized.
·Running headers are not required for this report.
·Compare your work to
the Grading Rubric below to be sure you have met content and quality
criteria.
·Submit your paper as
a Word document, or a document that can be read in Word. Keep tables in Word format – do not paste in
graphics.
· Your submission
should include your last name first in the filename: Lastname_firstname_Stage_3
Requirements for the new hiring system
The Maryland Technology Consultants (MTC) organization's main concern is the rapid growth of the business necessitating rapid hiring of new competent and qualified staff. However, adopting an electronic applicant tracking/ hiring system could help enhance the process. In addition, the new system could help solve the various stakeholders' problems, as highlighted in the table below.
Role |
Specific problems related to
the current hiring process |
How a technology solution to
support the hiring process could address the problem |
The CEO, Johnson's main problem is the
ability of the organization to deliver quality services to the contracts
acquired. In addition, the staffing process seems inadequate to meet the
needs of additional qualified staff to address current and future contracts.
|
Adopting the new hiring system could help
solve the CEO's problem. An electronic applicant hiring system could ensure
that qualified applicants are identified and recruited within a short
duration to meet the rising staff demand. This could also ensure that the
organization can deliver quality services to new businesses acquired to
enhance its reputation.
|
|
2. CFO |
Evelyn Liu, the CFO, problem, is the
acquisition of a long-term technology system that is cost-effective. A system
capable of addressing current and future hiring problems to enhance
efficiency and competency.
|
Implementing the new technology-based hiring
system could help enhance the hiring process in the long run at a
cost-effective budget. The system could reduce the cost of recruiting
employees manually by eradicating a lot of paperwork.
|
3. CIO |
The compatibility of the new hiring system
with the existing architecture and systems and maintaining a high level of
security to prevent data leakage. The organization's rapid growth requires
the company to maintain reliability, safety, and credibility.
|
Technology use could help address the issue
of insecurity by preventing unauthorized access. Also, it could be easy to
integrate the existing system into the electronic hiring system to replace
paperwork with software programs.
|
4.
Director of Human Resources |
The introduction of an easy-to-use system that
integrates with existing systems to meet the staffing demands. The high
demand for new staff cannot be accomplished using manual systems.
|
Technology use in recruitment could fasten
the process of meeting the demand. For example, a system that is easy to
learn could help save time for training recruitment staff.
|
5. Manager of Recruiting |
The ability to compete favorably by
delivering quality services to customers. However, with a manual system, it
could be difficult to recruit efficiently, with fast processing of applicants
and placement.
|
Implementing a technology system in the
recruitment and hiring process could reduce the time taken in hiring and
hence be able to acquire talented, qualified, and experienced staff within a
short duration to meet the current and future needs.
|
6. Recruiters |
Losing of applications in interoffice mails
or the inability to retrieve the applicants’ status when required. The
recruiters (Mike, Jennifer, and Peter) are overloaded with a lot of paperwork
and interoffice transfer mail, making the recruiting process tiring and
inefficient.
|
When every recruitment process is conducted
through a well-established system, it could be easy to access an applicant's
status. It could also prevent the loss of applications through interoffice
email transfer and help hire competent and qualified staff.
|
7. Administrative Assistant |
The main problem is a lot of paperwork in
recruiting and hiring. For instance, he has to coordinate the hiring
paperwork and the payrolls to ensure that the applicants and resumes are in
line.
|
A technological system will involve using
soft copies making it easy to track the process and align the applicants with
their resumes and payrolls.
|
8.Hiring Manager (Functional supervisor the new employee would be working for.) |
Inefficient method for applications
screening, planning and scheduling interviews, selection of qualified
personnel, and hiring. The manual system is not convenient for hiring
qualified and suitable employees.
|
The new electronic hiring system could
improve the application screening, selection, interviewing, and hiring of
qualified employees. In addition, using technology in hiring could make the
process more efficient and swift. [M1]
|
The following table presents the user and system performance requirements to enhance the effectiveness of the company’s hiring system to meet the increasing demand.
Requirement ID# only
|
Requirement Statement |
Stakeholder (Position and Name from Case Study that
identified this requirement) |
|
User Requirements – (What the user needs the system to do) |
|
EXAMPLE |
The system must store all information
from the candidate’s application/resume in a central applicant database. EXAMPLE PROVIDED – (Retain text but remove this label and gray
shading in your report) |
Recruiter – Peter O’Neil |
1. |
The
system must integrate the existing system to enhance processes |
director
of HR- Josephy Cummings- |
2. |
The
system must offer long-term solutions to the current hiring problem/ future
demands. |
CFO
- Evelyn Liu |
3. |
The
system must be easy to use |
hiring
manager |
4. |
The
system must replace paperwork |
administrative
assistant - Yom Arbuckle |
5.
|
The
system must be a basic system that will enhance the company's efficiency. |
director
of HR - Joseph cummings |
|
System Performance Requirements – (How the system will perform) |
|
EXAMPLE |
The system must be implemented as a
Software as a Service solution. EXAMPLE PROVIDED – (Retain
text but remove this label and gray shading in your report) |
CIO – Raj Patel |
6. |
The
system must involve the use of an applicant tracking system.
|
Manager
of recruiting- Sofia Perez |
7. |
The
system should involve an electronic process for performing the various
recruiting steps |
administrative
assistant- Tom Arbuckle |
8. |
The
system must include electronic scheduling of interviews |
hiring
manager |
9.
|
The
system must prevent data leakage by enhancing reliability. |
CIO
- Raj Patel |
10.
|
The
system must prevent the loss of applicants in interoffice emails. |
Recruiter
- Peter O’Neil
|