Global Supply Chain Management

Page 1-Consider how many services you have encountered today (e.g., your mail is delivered, the café where you bought your morning coffee, the lunch queue at the university cafeteria, the shop where you bought groceries, the call center you called to query your mobile phone bill). List them, reflect on how the service provider performed and score them out of 10 for speed, quality, and cost. Evaluate their scores and suggest how they might improve.

The interdependent state of the world leads one to depend on others substantially. From morning, the journey began with the purchase of coffee at Starbucks, followed by calling an Uber to the institution. Furthermore, the lunch purchase was made at the cafeteria, and I also purchased a set of writing pens at the tuck shop. Towards the end of the day, the service received was another Uber ride back to my apartments. After the ride, I entered the supermarket to purchase some groceries, and this was the culmination of the purchase experiences I had during the day.

These services all varied in quality, cost, and speed. Starbucks is a corporate establishment that struggles to maintain a certain aura of brand confidence. This led to top-notch service delivery, and the customer was polite. However, the morning rush implied a bit of queueing, but the speed was ideal given the prevailing conditions. Considering the cost, quality, and speed of service, it received a rank of eight out of ten. The Uber ride was exceptionally earlier; I made the person delay. The vehicle was immaculate, and the conversation with the driver was insightful. Therefore, the ranking is a none because it was an epiphany-inducing valuable experience in the morning. The lunch purchase at the school cafeteria was during rush hour since most on-campus students partake of their food there. The food was generally delicious given school standards. However, the length of the queue derailed my schedule and was tantamount to my late arrival at the afternoon lecture. The opportunity cost of this alternative was high, and thus it received a 6 out of 10. The pencil purchase received a seven as it was generally swift and convenient. The Uber ride back cannot compare with the morning ride and thus received a seven. The grocery purchase was illuminating as I walked down the Isle with my trolley. That receives an 8 out of ten. All eight and above rankings are proficient in quality and cost-effective; the expediency in service execution was also exceptional.